MAd Universe

"Inside every sane person there's a madman waiting to get out"
Terry Pratchett, in Light Fantastic

Friday, November 24, 2006

HAPPY THANKSGIVING

FOR THE BLOGS


It's another one of those days that a not so normal day at the office gets to me. The job entails conducting 1minute surveys on businesses in the US. A simple enough task with only 5 questions, no sweat…on good days. Right now those are so far in between that I've gone through at least 4 bouts of the never-ending resign/not-resign cycle.


COMMUNICATION IS ONE OF THE DARNDEST THINGS


Scenario #1

Lady (some sort of receptionist, I think): I am not obligated to give you information.

It's part of my job to allay their fears and reluctance we have standard rebuttals for these to convince them that we are a legit outfit and not a scam like so many of them have encountered on the phone.

Me: (blah blah blah)

Lady: I told you I am not allowed to give out information!

Me (rolling my eyes at her) : Oohh! So is there someone else available who can provide information?

The woman hangs up.


Scenario #2

Uncooperative Man: What is this about, I don't know your company. Are you Duns?

Me (confused): I'm sorry sir?

I had no idea what the man was talking about, being outsider I can't even begin to guess what if he was pertaining to a government agency or what

Man: Are you Duns? You don't know Duns?

Me: I'm sorry sir. I don't.

Man: You don't know Duns….Are you the government?

Me: No, sir. We're a private company.

Man: I don't want to give you any information, you can get it from Duns and Bradstreet

Me (a dawning light suddenly comes through): Aaahhh! You mean Dunn and Bradstreet, sir?

The Man hangs up.


Scenario #3

Me: Hello, good morning!

Man: I think you have the wrong number.

Man hangs up.

Woke up on the wrong side of the bed, did we?


And these are all within 1 hour of today's shift. Damn! HAPPY THANKSGIVING. At least I get 2 days off.