HAPPY THANKSGIVING
FOR THE BLOGS
It's another one of those days that a not so normal day at the office gets to me. The job entails conducting 1minute surveys on businesses in the US. A simple enough task with only 5 questions, no sweat…on good days. Right now those are so far in between that I've gone through at least 4 bouts of the never-ending resign/not-resign cycle.
COMMUNICATION IS ONE OF THE DARNDEST THINGS
Scenario #1
Lady (some sort of receptionist, I think): I am not obligated to give you information.
It's part of my job to allay their fears and reluctance we have standard rebuttals for these to convince them that we are a legit outfit and not a scam like so many of them have encountered on the phone.
Me: (blah blah blah)
Lady: I told you I am not allowed to give out information!
Me (rolling my eyes at her) : Oohh! So is there someone else available who can provide information?
The woman hangs up.
Scenario #2
Uncooperative Man: What is this about, I don't know your company. Are you Duns?
Me (confused): I'm sorry sir?
I had no idea what the man was talking about, being outsider I can't even begin to guess what if he was pertaining to a government agency or what
Man: Are you Duns? You don't know Duns?
Me: I'm sorry sir. I don't.
Man: You don't know Duns….Are you the government?
Me: No, sir. We're a private company.
Man: I don't want to give you any information, you can get it from Duns and Bradstreet
Me (a dawning light suddenly comes through): Aaahhh! You mean Dunn and Bradstreet, sir?
The Man hangs up.
Scenario #3
Me: Hello, good morning!
Man: I think you have the wrong number.
Man hangs up.
Woke up on the wrong side of the bed, did we?
And these are all within 1 hour of today's shift. Damn! HAPPY THANKSGIVING. At least I get 2 days off.